We want you to love your purchase! If for any reason you are not satisfied, we’re here to help.
📦 30-Day Return Policy
You have 30 days from the date you receive your item to request a return.
To be eligible, your item must be:
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In the same condition you received it
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Unworn or unused, with tags attached
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In its original packaging
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Accompanied by a receipt or proof of purchase
To start a return, please contact us at contact@lafiore.store. Once your request is approved, we’ll provide a return shipping label and instructions.
⚠️ Items sent back without prior approval will not be accepted.
🔎 Damages & Issues
Please inspect your order immediately upon delivery. If your item is defective, damaged, or you received the wrong product, contact us right away so we can make it right.
🚫 Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods (e.g., food, flowers, plants)
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Custom or personalized products
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Personal care & beauty items
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Hazardous materials, flammable liquids, or gases
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Gift cards & sale items
If you’re unsure whether your item qualifies, please reach out before requesting a return.
🔄 Exchanges
The quickest way to get the product you want is to return your original item. Once your return is accepted, you can place a new order for the desired product.
🇪🇺 European Union Cooling-Off Period
For customers in the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must still meet the same conditions as above (unused, in original packaging, with proof of purchase).
💳 Refunds
Once we receive and inspect your return, we’ll notify you of approval or rejection.
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If approved, your refund will be issued to your original payment method within 10 business days.
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Please note: your bank or credit card company may take additional time to process the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at contact@lafiore.store.